Dr. Crawford completed her Doctor of Audiology degree at the University of North Texas in 2020, and is proud to be part of the ClearLife Hearing Care team!
She graduated from the University of North Texas in 2015 with a bachelor’s degree in Speech-Language Pathology and Audiology. She is currently completing her doctorate at the University of North Texas and will graduate in May of 2020 with a 4.0 GPA. She previously worked as a hearing aid technician at the UNT Speech and Hearing Center and was the president of UNT’s Student Academy of Audiology from 2017-2018.
Kristen has worked over 1600 supervised clinical hours in audiologic testing, treating hearing loss, tinnitus treatment, cerumen management, and vestibular testing.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.
Read 9 verified patient reviews for ClearLife Hearing Care - Lewisville! Their average review score is 4.56 () from 9 reviews.
“Dr. Crawford is very polite and courteous and gives the very !!!! best customer Service .”
Al C. of Flower Mound, TX 03/30/2022 Review submitted online
“I was happy with her experience (first appointment) at ClearLife Hearing Care. The only concern is that the hearing aid sampled is not the one that may be purchased due to the cost. It would be great to sample hearing aids at various price level/points. ”
Ora W. of Lewisville, TX 06/21/2019 Review received via mail
Official Response from ClearLife Hearing Care - Lewisville:
“Hi Ora, thanks for the great feedback! We appreciate having you as part of the ClearLife Family!”
Received 07/27/2020
“Dr. Stewart and his staff have been so kind and helpful as I’ve had to face this different way of life. They are caring and also laugh with me. They are also very knowledgeable and I trust them with my hearing issues. ”
Lori S. of Flower Mound, TX 06/06/2019 Review submitted online
“Very helpful, respectful, went out of his way to ship aid to factory and returned to me. Thank you. ”
Dave B. of Aberdeen, WA 05/21/2019 Review received via mail
“I've been very pleased with my experience. I'm hearing much better and have felt supported throughout the process. Their brain training program makes a big difference when adapting to the new hearing aids.”
Steve W. of Lewisville, TX 02/01/2019 Review submitted online
“From the purchase forward, this has been a satisfying service. I thank all involved.”
Skip S. of Grapevine, TX 09/27/2018 Review received via mail
“They no longer support house calls to the nursing home patients in regions they previously served. Now I have to make office visits more than 40 minutes each way.
On my first visit to the Lewisville office I was sadly disappointed. This is a one room office inside a large Physical care complex. The Dr seemed unprepared, did not have any testing equipment and was disorganized in determining the issue. I was charged $120 for two batteries ( both less than a year old) a couple packs of filters, and wax cones.
Upon returning my mother to her residence I inserted the hearing aids into the charger and found that the right would not charge on either port.
The left did appear to charge. I called a few days later after cleaning the charger and hearing aid. I also verified that the left aid would charge in either port, but the right would not charge in either the left or right ports I was told the Dr would return my call. After waiting 2 hours I call again only to be told he has left for the weekend.
Poor patient service at best. Now my mother will have hearing difficulties for an extended period. They truly do need to step up and be responsive to their patients.”
Barry B. of Fort Worth, TX 08/24/2018 Review submitted online
Official Response from ClearLife Hearing Care - Lewisville:
“We're very sorry to hear that you had a disappointing experience! We do continue to serve the senior living facilities that we always have, and it's challenging when a patient moves into a center that we don't provide house call services to. We understand it can be frustrating when you've come to expect in-home care, and we do try to provide options such as free overnight shipping labels for repairs, HIPAA compliant video calls, and in-office services to make things as simple and convenient as possible.
Our Lewisville office is a shared office with FYZICAL Therapy & Balance Centers, and our patients are able to benefit from the balance and vestibular rehabilitation that they provide, while their patients are able to utilize our audiology services. We're passionate about providing comprehensive care to help our patients maintain their quality of life, and this arrangement is beneficial to many of our patients, however it can be a bit non-traditional!
We are committed to our patients' satisfaction from the day they receive their aids forward, so we hate to know that you feel we weren't prepared for your appointment. Our doctors routinely review patient notes from previous appointments and do everything possible to be prepared for your appointment before you arrive, so if you felt this wasn't the case we sincerely apologize. All of our patient appointments are very important to us.
If there are supplies that you were charged for that did not fix the problem, it is our policy to refund you for the incorrect supplies repair the problem at hand! Your success is our priority.
We apologize that the doctor didn't get back to you as quickly as expected. Our office's communication wasn't clear on our plan to follow up with you on Friday, and our miscommunication was rightly disconcerting to you. The doctor had a list of several patients to follow up with at the end of the day that Friday after seeing his patients for the day, and you were on that list, and we are sorry for the misunderstanding!
We did get back with you that Friday afternoon and scheduled an appointment to fix the charging situation the following Monday. We do not want your mother to go without functioning aids for an extended period; that is not how we view patient care and we're sorry that's what we led you to believe!
Again, we hope that we can resolve this issue very quickly and restore your faith in us as a trusted guide in your loved one's hearing journey.”
Received 07/27/2020
“I am so glad I have found Dr. Ingram. Her expertise as an audiologist is outstanding, as well as her ability to relate to the various needs of her patients. She will work with you, answer all your questions, and provide continued audio care. I highly recommend Dr. Ingram for your hearing needs!”
Marcia R. of Coppell, TX 05/12/2017 Review submitted online
“Mica Ingram...is so easy to work with! She goes above and beyond, to make sure that you are fitted correctly and get the best experience from your hearing aids. I would recommend her to anyone. She is knowledgeable and professional. Go to her first...you won't be sorry!”
Mark H. of Dallas, TX 10/27/2015 Review submitted online
Better hearing shouldn't be complicated. We take the guesswork out of finding a solution to hearing problems. Our concierge approach allows you to feel confident that you are receiving the best care available.
Our proprietary NeuroHearing Treatment Process focuses on retraining your brain for better hearing, which results in better than 96% patient satisfaction with hearing loss treatment (vs. 60% industry average).
Our Lewisville, TX audiologists will help you reach your hearing goals with expert testing, world-class facilities, the best hearing technology available, all provided in a professional and low-pressure environment.
Hearing care services
Our highly trained audiologists provide an exceptional level of hearing care. Listed below are some of our products and services:
Comprehensive hearing testing
NeuroHearing Brain Retraining Program
Hearing aid sales
Hearing aid fitting and programming
Real Ear Measurement
Hearing aid repair and service
Ear cleaning
Custom earpieces and hearing protection
Tinnitus retraining therapy
In house service, workplace or senior living facility
Call us today to schedule your appointment to better hearing.
