Denise Kopecki, owner and licensed Board Certified Hearing Specialist, is a graduate of Sam Houston State University and National Board Certified in Hearing Instrument Sciences from International Hearing Society. Denise is a lifelong Texan and grew up in the Houston area and relocated to New Braunfels area in 2009.
Denise spent the beginning of her career assisting 16 hearing center locations across Texas and Arkansas. She quickly rose to being a trainer for hearing centers in Texas and became Nationally Board Certified in Hearing Sciences in 2015. Denise is an active member of the International Hearing Society, Texas Hearing Association and Ambassador for the Seguin Chamber of Commerce and Vice President for the Guadalupe County Senior Ctr.
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Reviews
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Read 38 verified patient reviews for Texan Renew Hearing Center - Seguin! Their average review score is 4.68 () from 38 reviews.
“Hearing aids were paid in full .12 weeks later after getting excuses and misinformation I asked for a refund
It’s been 25 days since and still no refund with no satisfactory reply
They ignored my calls and repeated requests . Stay as far away from them as you can ”
Peter L. of Seguin, TX 11/18/2024 Review submitted online
“There’s lots of places to get your hearing checked. I’ve been to several of them, hoping one day to get some hearing back. You come to this place, you not only get someone capable of helping you, it you get someone who truly cares about helping you. I’ve never had explanations about hearing loss that come even close to what I got here. It’s so frustrating to be able to hear, but not understand. It’s hard to be in noisy backgrounds and hear noises, but not understand. They explain that so that you can learn how to cope and eventually start making sense of the noises. Thank you Maddie, Allison, and the others that have been here before. ”
Norman A. of Karnes City, TX 05/15/2024 Review submitted online
“I have tried hearing devices unsuccessfully several times over the years. FINALLY, I found someone that knows what they’re doing. The exams I’ve had far exceeded the previous ones. I finally felt as if I could actually hear again. Granted, it takes time for your brain to relearn the noises and turn it into words, but I’m getting there. If you’re tired of reading lips, this is the place to go. You won’t regret it. ”
Norman A. of Karnes City, TX 04/06/2024 Review submitted online
“Good service and friendly staff. I can hear again!”
Jim D. of Kingsbury, TX 03/11/2024 Review submitted online
“Excellent service wonderful experience very knowledgeable will recommend to everyone !”
Mason G. of Gillett, TX 02/23/2024 Review submitted online
“Always very professional.”
Mary B. of Stockdale, TX 01/08/2024 Review submitted online
“Very professional and helpful, also explains everything in detail. ”
Daniel M. of Kenedy, TX 07/19/2023 Review submitted online
“Very professional at the same time patient and kind. Explains everything in easy to understand manner and answers all questions asked.”
Rocke F. of New Braunfels, TX 05/30/2023 Review submitted online
“Everyone was very friendly as well as professional they made my first visit comfortable and rewarding ”
Wendell S. of Nixon, TX 04/07/2023 Review submitted online
“Great place, people very helpful. Hearing aids are great. It is good to be able to hear again.”
Reynaldo B. of Seguin, TX 04/04/2023 Review submitted online
“This is my first pair of hearing aids, I don’t know why I waited so long to get them. They are very small and comfortable to wear. The staff are very nice and helpful. They make you feel like family!”
cynthia g. of Seguin, TX 03/26/2023 Review submitted online
“Received a very warm and cordial welcome from Marissa; was and Miss Taylor was just awesome with the help that she gave me and my hearing devices. This is my third set of hearing aids I’ve owned (current pair from here ) but this Texan Renew is by far the best place I have encountered. very, very pleased with these ladies!”
David A. of Floresville, TX 03/20/2023 Review submitted online
“I came here a few years back. I had tried hearing aids in the past, and have had hearing tests many times over the years. I abused my hearing my whole life, and have repeated the word “huh” thousands of times. Never was able to get any benefit out of previous attempts. I came here, and had the most thorough hearing test ever. Not only that, I got a very extensive explanation of what hearing aids could do for me. Vanessa explained how she could adjust the device to match my hearing loss, but it was going to take some work on my part to “learn” how to hear again. How my brain had forgotten how to understand the sounds I was hearing and turn it back into words. Wow, what an experience it has been. I’m still trying to learn not to say “I can’t hear you”, but instead to say “ I didn’t understand what you said”. Vanessa set me up in a computer program that is helping me. I admit I don’t use it as much as I should, but it does help.
Let me make it simple. Thank you Vanessa, and your team, for caring and doing the best job possible to help me hear, and understand, the important sounds in my life. ”
Norman A. of Karnes City, TX 03/20/2023 Review submitted online
“I was worried going in. But the doctor was very helpful and professional. I felt better after the visit. Not worried about my hearing anymore. She put my mind at ease. Thank you for your help!!”
Jose C. of Karnes City, TX 02/20/2023 Review submitted online
“Excellent friendly service!
Always looking out for my needs.
”
James D. of Kingsbury, TX 08/16/2022 Review submitted online
“The level of quality care is through the roof! My husband, myself and mom all are super happy with this place! Telling everyone we know to come here!
Thank you for the great service and care.”
Mary P. of Floresville, TX 05/11/2022 Review submitted online
“I felt the service was great and enjoyed visiting & be taken care of by all”
Ruthie W. of Gillett, TX 05/09/2022 Review submitted online
“Received excellent care. All all of our questions were answered and devices reset for better hearing.
Vanessa is very thorough with her hearing test and explains everything very well. And Maddie is awesome, very helpful,polite, and courteous. And the cookies are delicious!”
Kenneth S. of Seguin, TX 04/19/2022 Review submitted online
“I received the best hearing test I’ve ever had. I was impressed. Vanessa was very thorough. And Taylor gave me a delicious homemade cookie as I was leaving. ”
Norman A. of Karnes City, TX 11/16/2021 Review submitted online
“Received excellent care; had answers for all my questions. Was shown the difference between my current hearing aides and the ones that I’ll probably replace them with. Discussed no interest financing. Very pleased and happy. ( not my first time dealing with hearing providers) Looking forward to my new aides! Thank y’all ”
David A. of Floresville, TX 08/10/2021 Review submitted online
“Excellent Audiologist and front office ”
Susan T. of Seguin, TX 07/08/2021 Review submitted online
“Vanessa was extremely helpful, informative and supportive. The office is very professional.”
Candi A. of Seguin, TX 05/27/2021 Review submitted online
“Excellent as usual. Vanessa saw us, and it was our first visit with her. Again, excellent as usual.”
Robert W. of Floresville, TX 02/26/2021 Review submitted online
“Mandy made sure I knew how to put the aid in ear. Took her time as I was having little problem. Denise and Mandy are "awesome." Loved the free toothbrush and pin. ”
Marcy L. of Seguin, TX 03/23/2020 Review received via mail
“As usual, Denise could not have been better. She does good work and makes it enjoyable. I hear again! We better keep her! ”
Robert W. of Floresville, TX 02/24/2020 Review received via mail
“My experience is outstanding every time. Patient with me every time. Excellent follow-up, scheduling and notification. Clean and warm office. ”
Mitch B. of Seguin, TX 02/18/2020 Review received via mail
“Hearing aid won't stay in the ear. Almost lost it a few times. When they stay in, I can fairly. When there is other noise, I can't hear. ”
Leroy W D. of Saint Hedwig, TX 01/20/2020 Review received via mail
“Mandi - very helpful, friendly and competent at checking and fitting, answering all my questions.
Denise - very professional and personable and knowledgeable about hearing device options and what would be best for me. I would like to see a sound proof booth for testing though. ”
Carolyn S. of Seguin, TX 01/07/2020 Review received via mail
“Wonderful experience very professional while still customer oriented. ”
Mason G. of Stockdale, TX 11/29/2019 Review submitted online
“I highly recommend Renew Hearing to everyone. My experience was most pleasant, thanks to the two very professional ladies that took care of me. I was greeted by a very friendly lady and I was tested by a very patient and knowledgeable lady. After the testing, everything was explained - all questions answered. Then I was given a "goodie box" and all was explained very well by our original greeter. I'm looking forward to better hearing in the years to come. Kudos to the staff! ”
Ernestine L. of Seguin, TX 11/22/2019 Review received via mail
“Very helpful and explained my hearing care and proper use of my hearing aids. ”
Mason L G. of Stockdale, TX 11/22/2019 Review received via mail
“Had an enjoyable time getting fitted and educated on my hearing aids. Holly was great and knew all the answers. Would highly recommend them to anyone. ”
John M. of Floresville, TX 09/06/2019 Review received via mail
“Denise Kopecki was extremely knowledgeable and extremely helpful in explaining everything to me, a first time hearing aid wearer. She and her assistant were very thorough and friendly and explained everything in detail and answered my questions. Needless to say, I walked out of their office with new hearing aids! ”
Samuel H. of Seguin, TX 07/09/2019 Review received via mail
“Everyone has been very kind, helpful and gracious. Extremely helpful at a somewhat scary process. ”
Betty A. of Seguin, TX 07/01/2019 Review received via mail
“I was extremely impressed with the friendliness and professionalism at Texan Renew Hearing Center in Seguin, Texas. I’m a first time user of hearing aids and Denise answered all of my questions regarding hearing aids. She is extremely knowledgeable and took time to do a thorough hearing exam and explained the results and which hearing aid would best fit my needs. Hearing aids are not cheap so the free life of product followup exams, adjustments, cleanings, and batteries was a welcomed plus. So overall, my experience far exceeded my expectations and I highly recommend Texan Renew Hearing Center in Seguin.”
Sam H. of Seguin, TX 06/13/2019 Review submitted online
“Super experience! Denise and her tech went over and beyond my expectations. Would recommend them! ”
John and Pamela D. of Seguin, TX 05/13/2019 Review received via mail
“Everything was fine. No surprises. Everything was explained in advance. ”
Charles S. of San Marcos, TX 05/01/2019 Review received via mail
“I was greeted by a very pleasant and friendly manner. The technician was very professional and unhurried with all the tests. I was given instructions on cleaning and caring for my hearing aid and answered all my questions. Good job! ”
Erma R M. of Nixon, TX 02/18/2019 Review received via mail
Texan Renew Hearing Centers utilize the latest in technology along with care and compassion for the individual needs of their patients. The staff takes the time to explain in detail the diagnosis and treatment plans available in a manner that is easily understood. Your budget, lifestyle and personal needs are considered when selecting personal options.
Hearing care services
Hearing screenings
Complete hearing tests
Hearing aid evaluations
Hearing aids
Computerized hearing aid fittings to ensure proper amplification
Hearing aid accessories
Hearing aid service including cleaning, checks, maintenance and repairs
