Staff
Sue Vavrock,
AuD, CCC-A, FAAA
Audiologist
Dr. Vavrock's passion to help others hear better began in childhood when her mother required surgry to improve her hearing. Pursuing audiology, she earned a master's degree from Auburn University and her Doctor of Audiology (Au.D.) degree from A.T. Still University. She worked in ENT practices for 15 years, building a foundation of medical audiology prior to joining Thigpen Hearing Center in 2014. Being part of a private practice allows her to spend the time needed with her patients to build relationships while working together toward better hearing. She is a fellow of American Academy of Audiology and holds a certificate of clinical competence from the American Speech-Hearing Association.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 12 verified patient reviews for Thigpen Hearing Center - Murfreesboro! Their average review score is 4.83 () from 12 reviews.
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“I’m celebrating my 5th year with Thigpen. I have travelled the world, worked with thousands of companies, am a trainer for customer service and I can state without doubt, the Thigpen family is as good as they come. I have a 50 year career working with people. These folks are outstanding. Thanks to all of you for your wonderful care.”
“I have been going to Thigpen hearing for almost 8 years. This is when there was only Patti and Sue seeing patients. Their care was superior to any I have had before any where else. As Dr. Thigpen expanded the business the customer service has declined (except for Sue). Now when I go I do not feel like the newer associates have my best interests in mind and they have become so impersonal. When I first started their only goal was to help me in any way possible, to make sure my hearing aids worked at optimal efficiency and they found solutions for any issues I came up Agaisnt. Now when I have an issue I am told that they cannot help you or they only have one solution and it costs so much it cannot be afforded. I really love Dr. Thigpen and Dr. Vavrock, but I miss that I do not get to see them any more. They made me feel special, but now I feel like one of the many. I am sad to say that, but that is how I feel.”
Received 11/02/2022Official Response from Thigpen Hearing Center - Murfreesboro:“Hi Mike, You can’t imagine our surprise to what your experience has been. We are all so very sorry because as you know from previous visits, helping you hear your best is our passion and desire no matter what. We have reviewed your history with us and want you know that we appreciate your feedback. We strive, daily, to provide each and every one of our patients the care that will not only meet their needs but exceed their expectations. Let’s schedule an appointment as soon as possible. We really look forward to meeting with you soon. You are special to us. ”
“I saw Dr. Sue Vavrock first in 2018 when my wife and I determined that an evaluation of my hearing was indicated. The doctor to patient manner Dr. Vavrock has was positive from the beginning. At my request, she allowed my wife to sit in on the assessment. Our impression of her was excellent from the start. She listens. She learns of any history (which I have from two separate incidents) that might account for the loss of hearing. She asks appropriate questions. While being a person who is all business, she is just as personable, as well. Since Dr. Vavrock fitted hearing aids to me, my ability to hear has improved, dramatically. She is exceptionally good at what she does, and I continue to feel just as confident today in her professional expertise as I did from that initial meeting with her.”
“My son-in-law put me in touch with Thigpen Hearing Center. I made an appointment and saw Sue Vavrock, Au, D. I couldn’t be happier with my service from Her. She walked me through the steps of wearing hearing aids. She went through the types of hearing aids that were available to me and told me pro and cons of each hearings aid. I chose the hearing aids that you just plug into an outlet because I didn’t want to have to worry about the batteries. She went through the entire users manual and explained everything to me in detail. She set up my IPhone to the app that I would use with the hearing aids. I was set! I would highly recommend Thigpen hearing Center to anyone who wear hearing aids already or need to check into getting hearing aids you want be disappointed! This group of ladies are TOP NOTCHED! The customer service is what a customer should an will get! ”
“They were nice and they let me know exactly what was going on with my hearing.”
Clinic details
Since 2008, the staff and doctors of audiology at Thigpen Hearing Center have earned the trust of thousands of patients, leading organizations, and local physicians in the Murfreesboro area. Using best practices, our audiologists provide expert hearing healthcare to each and every patient. Addressing hearing loss promotes overall brain and body health, provides confidence and safety to remain independent, and maintains communication for meaningful relationships with family and friends. Our mission is to provide the very best hearing healthcare from the very first hello.
Hearing care services
Our hearing services include:
- Comprehensive diagnostic evaluations for adults and pediatrics
- In-depth counseling and rehabilitation for hearing loss
- Expert hearing aid fitting and programming
- Assistive listening devices (ALDs)
- Tinnitus evaluation and treatment
- Hearing aid repair
- Fitting of custom earplugs for musicians, sleep, swim, and other specialty ear plugs
- Hunting and industrial hearing protection
Hours of operation
| Sunday | Closed |
| Monday | 8 am - 5 pm |
| Tuesday | 8 am - 5 pm |
| Wednesday | 8 am - 5 pm |
| Thursday | 8 am - 5 pm |
| Friday | 8 am - 4 pm |
| Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Insurance accepted, please call for details
