The Family Hearing Center - Rockville

“I have been coming to the TLC Hearing Center ever since I lost my hearing from spinal meningitis at the age of 3 years old, and I am now 36 years old. I still come to TLC since the staff is amazing, friendly, and helpful, and I have know many of them since I was very young. The staff are always willing to assist me with my hearing issues when needed, whether it be a hearing test, a fitting for a new aid, or follow-up appointments. The staff is very knowledgeable and experienced with what they do. I would highly recommend that anyone with a hearing loss come to the TLC Hearing Center!”

“I have had hearing problems for years that no one could help me with. My first visit at the Family Hearing Center, Dr. Susan explained everything to me and fitted me for my hearing aid. FHC is a Godsend! I can have family conversations now. ”

“My audiologist greeted me with a warm, caring smile and listened to any questions or concerns I have and answered them in a professional manner. My audiologist is Susan Yaffe-Oziel whom I have been seeing for 28 years! ”

“The staff was exceptional, nice and met all my needs. Thank you for addressing and solving my hearing issues so promptly. ”

“I like from the front desk and back, they listen! They are pleasant and never rush you and are totally professional. The audiologist I meet with is sharp, always looking for a way to improve my hearing and is always explaining what she is doing and why. This tops any physician or specialist I have ever dealt with in the medical profession. Thank you for the opportunity to say this. P.S. I am always suggesting TLC to my friends too. ”

“We could not have had a better experience at the Family Hearing Center. The entire staff was friendly and very professional. The hearing aids have changed my life. The Family Hearing Center made sure I got the right fit and product. Truly Superb! ”

“I liked the dedication of the audiologist regarding answering all my questions and solving all my problems. ”

“Wow! As a long time client (about 4 decades) we feel embarrassed we haven't formally issued praises in the past. As time flew we felt that God created the right people and put them in the right vocation and you had the success to hire them. Thanks to all the staff, especially Ms. Susan Yaffi-Ozi.”

“Very friendly lady. She knows what she's doing.”

“I have purchased hearing aids from THC/Family Hearing Center for the past 21 years. I have found the audiologists to be very knowledgeable, caring and efficient. In 21 years I have not yet to complain about the service. I was impressed at how everyone worked together, I find that to be very important. ”

“All of the staff are very caring and professional. They worked hard to find the correct hearing aid for me and to get the correct fitting. I would recommend the Family Hearing Center enthusiastically!”

“I knew she was very capable and had a nice personality.”

“My son has been going to the Family Hearing Center ever since he started wearing hearing aids at 9 months of age. He is now 34 years old. My son, Matthew, is totally blind and multi-handicapped. The Audiologists at the Family Hearing Center are Excellent. Matthew loves going there for his annual evaluations or anytime for adjustments, etc. The staff are extremely knowledgeable, compassionate, and take the time to accurately evaluate Matthew's hearing. The Family Hearing Center is appropriately named because we feel like we are going to see family when we have an appointment. I highly recommend the Family Hearing Center to people of all ages. They are wonderful with babies, young children, adults, people with disabilities and the elderly. ”

“I have been a fully satisfied patient for more than 20 years. The audiologists are experienced, professional and caring. They take the time to explain your hearing test results and hearing aid options. In particular, I would recommend Susan Yafee-Oziel, the director of the program. ”

“Wonderful care of all with whom I deal -- especially Susan Yaffee-Oziel.”

“For a number of years I knew that I was not hearing well. I decided to do something about because I was teaching and was not able to listen to all the students in a large classroom. I chose the Family Hearing Center as it was recommended by my wife. The care, attention to detail and quality of the service of the Center is of the upmost quality. The audiologist that assisted me is a very caring person and worked with me to make improvements in my hearing.”

“Both of my children have had services at The Family Hearing Center and we have always been completely satisfied. When my son was seen by Susan Yaffe-Oziel, she correctly referred us to an ENT as he was in need of a specialized surgery to repair a hole in his ear drum that the pediatrician did not even catch. ”