Hearing Evaluation Services of Buffalo, Inc. - Orchard Park

4063 N Buffalo St Ste 3 Orchard Park, NY 14127

It is outside of normal business hours for this location. Please fill out the appointment request form for a call back.

(716) 740-2341

Staff

Photo of Alyssa Smyczynski, AuD from Hearing Evaluation Services of Buffalo, Inc. - Orchard Park

Alyssa Smyczynski,
AuD

Audiologist, Certified Tinnitus Specialist

Dr. Smyczynski has been with Hearing Evaluation Services as a Doctor of Audiology since 2015.  She graduated from the State University of New York at Buffalo in June with her clinical Doctorate in Audiology. During her residency, which she completed at HES, she provided balance assessments for patients with dizziness and imbalance at Dent Neurologic Institute and cared for hearing aid patients at HES offices. Dr. Smyczynski interests include tinnitus testing and managment, diagnostic audiometric and balance testing and hearing device fittings. She is originally from Lockport, New York and currently resides in Orchard Park, New York.

Photo of Christine Pleban, AuD, CCC-A, FAAA from Hearing Evaluation Services of Buffalo, Inc. - Orchard Park

Christine Pleban,
AuD, CCC-A, FAAA

Audiologist

Dr. Pleban joined Hearing Evaluation Services in February 2019. Originally from Baldwinsville, which is outside of Syracuse, NY. Dr. Pleban received her B.S. in Communicative Disorders and Sciences from SUNY Geneseo in 2003 and her Doctorate in Audiology from the University at Buffalo in 2007. She specializes in working with adult and pediatric populations and she has extensive expertise in audiometric assessments, hearing aid fittings, and aural rehabilitation.

Dr. Pleban focuses on patient counseling, education, and quality of life improvements, which she finds to be the most rewarding experiences as an Audiologist. She takes pride in patient outcomes with careful selection of hearing aid technologies and assistive listening devices to meet the unique listening needs of each individual. Dr. Pleban has the pleasure of working with residents within their Senior Living Facilities. She assists residents within the natural environment with all the hearing care needs.

Additionally, Dr. Pleban is the Board President for the not-for-profit after-school program, Just for Kids. She also started a rapidly growing Educational Audiology program at HES. This provides in-school hearing care to ensure students achieve their maximum potential without any barriers due to hearing impairment.

Dr. Pleban resides in Orchard Park, New York with her husband, three children and her 2 dogs!

Photo of Stephanie Malone, AuD from Hearing Evaluation Services of Buffalo, Inc. - Orchard Park

Stephanie Malone,
AuD

Audiologist

Dr. Stephanie Malone is originally from Long Island, New York, and received her undergraduate degree in Speech, Language, and Hearing Sciences from Hofstra University. She received her Doctorate in Audiology from Towson University in 2018.

Dr. Malone completed a doctoral thesis researching Auditory processing in adults with Autism and has a special interest in adult and pediatric amplification and aural rehabilitation. She honed her clinical skills working as an audiologist at Strong Memorial Hospital before joining HES.

Dr. Malone is a certified tinnitus specialist and is also certified as a provider of the unique tinnitus treatment device called Lenire.

Dr. Malone is a provider at our Orchard Park office and lives in Amherst.

Photo of Melanie Zimmer, AuD from Hearing Evaluation Services of Buffalo, Inc. - Orchard Park

Melanie Zimmer,
AuD

Audiologist

Dr. Zimmer is from Amherst, NY, and received her B.A. from the University at Buffalo in Communication Disorders and Sciences. She completed her audiology residency at HES while attending the Northeast Ohio AuD Consortium (NOAC) for graduate school. She received her Au.D. from Kent State University.

Dr. Zimmer enjoys working with patients of all ages and is actively involved in the growing Educational Audiology program at HES.  She also enjoys working with patients in the Orchard Park office providing audiometric evaluations, hearing aid selection and fitting, and educating patient on hearing loss and the importance of hearing care. 

Location

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Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 25 verified patient reviews for Hearing Evaluation Services of Buffalo, Inc. - Orchard Park! Their average review score is 5 () from 25 reviews.

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“Met with Alyssa today for a hearing test and consultation. She was polite and very nice. She explained everything step by step in the hearing test. After my hearing test, she thoroughly explained the test results and my options. Alyssa was professional and very informative and quite awesome. Great experience for me. Would highly recommend to anyone to visit Hearing Evaluation Services of Buffalo for their hearing needs. ”

Mary S. of Lockport, NY   
06/24/2020    Review submitted online

“Dr. Alyssa is so knowledgeable about the products you offer and what will improve my hearing the best! The staf here are so friendly and make you feel so at home, and you can ask any questions at all and one of them surely have the answer! So glad that I found your group, they are the very best!”

Marge R. of Arcade, NY   
09/06/2019    Review submitted online

“Claire was patient and kind. She answered all of my questions and explained everything perfectly. I am very happy. ”

Nikera K. of Holland, NY   
05/06/2019    Review received via mail

“I liked the skilled audiologists, personal attention to problems. ”

Marian B. of Buffalo, NY   
05/02/2018    Review received via mail

“I liked everything! Most of all Claire McIntosh. ”

Kris H. of Rochester, NY   
03/07/2018    Review received via mail

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Clinic details

It's Good to Hear!

Welcome to our practice! Hearing Evaluation Services prides itself in being the largest freestanding non-profit audiology group in Western New York. We are completely committed to providing the highest quality services available. Hearing Evaluation Services believes that this is only possible by pairing highly educated staff with top of the line test equipment and advanced hearing aid technology.

Hearing Evaluation Services was founded in 1981 by audiologist, Thomas P. White. The organization was set up as a non-profit agency to best serve our patients. Our audiologists are not commissioned so you can be confident that any recommendations made by our staff are made in each patient's best interest alone. This philosophy has stood the test of time. Hearing Evaluation Services has been caring for patients since 1981 and most of our patients come by word of mouth, after hearing successful stories about us from their family and friends. We have four conveniently located offices in Western New York, one in Amherst (Snyder) on Main Street, one in Williamsville on Wehrle Drive near Transit Road, one in Tonawanda on Sheridan Drive near Parker, and one in Orchard Park on North Buffalo Street.  Please contact us to discuss your individual hearing needs. We look forward to hearing from you! 

Community Outreach, as one of the only free-standing, non-profit audiology practices in the country, HES is proud to partner with other outstanding organizations that help the less fortunate throughout Western New York, the country and event the world.

The listed organizations are charitable programs we either self-fund, co-sponsor or proudly support.

  • Dr. Ann E. Stadelmaier Hearing Aid Fund
  • Reconditioned Hearing Aid Program
  • Thank-A-Vet Program
  • Finger Lakes Hearing Aid Program
  • Lions Club
  • Quota International of Amherst
  • Guatemala Mission Trips with Faith In Practice
  • Smart 911

 

Photos

Hearing care services

Our services include, but are not limited to:

  • Adult and pediatric hearing tests
  • Comprehensive hearing evaluations, otoscopy, tympanometry, acoustic reflex testing, otoacoustic emission testing, and supplemental speech-in-noise testing
  • Cochlear Implants and Bone Conduction Systems
  • Balance and dizziness evaluation/testing and treatments (Tonawanda location)
  • Electrophysiological testing, auditory brainstem response, EcochG - electrocochleography, VEMP - vestibular evoked myogenic potential) (Tonawanda location)
  • Treatment for BPPV, benign paroxysmal positional vertigo (Tonawanda location)
  • Tinnitus (known as ringing in the ears) evaluations, assessment and treatment. HES has certified tinnitus specialists and is the only provider in Western and Central NY of the tinnitus treatment device called Lenire.
  • Ototoxic management for patients taking medications known to increase the risk of hearing loss.  Most commonly chemotherapeutic medications and the new thyroid eye disease medication called Tepezza.
  • Cochlear Implants, determine candidacy identification, evaluation, referral to a CPN surgeon dedicated to hearing implants, and mapping and follow-up services. Available for individuals 12 months of age or older.
  • Custom ear molds for hearing protection, swimming, musicians etc.
  • Earwax removal
  • Virtual appointment care

Our Hearing Aid Program:

  • A complete explanation of your hearing evaluation results
  • A discussion of your specific hearing difficulties and needs
  • Selection of the most appropriate device for your loss and lifestyle
  • Hearing aid fitting and education, a 45 day trial period with the hearing aid(s)
  • Instruction regarding the care and use of hearing aids
  • Testing and programming using Real Ear Measures to ensure maximum performance and audibility of speech
  • Cleaning, adjustments and repair of the hearing aid as needed
  • No charge follow-up visits for up to 3 years
  • A 3 year manufacturer repair warranty
  • Special financing for 12 months, with approved credit.
  • Verification of Hearing Aids:
  • Real Ear Measurements for all fittings
  • Aided Testing
  • Client Oriented Scale of Improvement (COSI)

Payment Options:

  • Insurance
  • Flex dollars can be used towards hearing devices and any custom ear mold offered
  • Financing options with 0% interest for 12 months
  • HES on line pay

 

Amenities

Free coffee

Free coffee

Convenient parking

Convenient parking

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Hearing implants

Hearing implants

Assistive listening devices

Assistive listening devices

Pediatrics

Pediatrics

Financing available

Financing available

Telehealth services

Telehealth services

Tinnitus

Tinnitus

Balance testing

Balance testing

 Remote hearing aid programming

Remote hearing aid programming

Ear cleaning

Ear cleaning

Affiliations

Clinic affiliations

We are preferred providers of the NFL Players Association’s Professional Athletes Foundation. Our goal is to bring better hearing to former professional athletes and fit them with the hearing technology they need.

Clinic affiliations

We are a proud partner of HearStrong, an organization that spreads hearing loss awareness and provides hearing aids to those in need.

Clinic links

Hours of operation

SundayClosed
Monday9 am - 12:15 pm, 1:15 - 7 pm
by appointment
Tuesday9 am - 12:15 pm, 1:15 - 5 pm
by appointment
Wednesday9 am - 12:15 pm, 1:15 - 5 pm
by appointment
Thursday9 am - 12:15 pm, 1:15 - 5 pm
by appointment
Friday9 am - 12:15 pm, 1:15 - 5 pm
by appointment
SaturdayClosed

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We’re here to help – and THAT Is Good to Hear!

Announcement for Hearing Evaluation Services of Buffalo, Inc. - Orchard Park

Amenities

Free coffee

Free coffee

Convenient parking

Convenient parking

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Hearing implants

Hearing implants

Assistive listening devices

Assistive listening devices

Pediatrics

Pediatrics

Financing available

Financing available

Telehealth services

Telehealth services

Tinnitus

Tinnitus

Balance testing

Balance testing

 Remote hearing aid programming

Remote hearing aid programming

Ear cleaning

Ear cleaning

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financial aid
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.