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Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 25 verified patient reviews for Hearing Evaluation Services of Buffalo, Inc. - Orchard Park! Their average review score is 5 () from 25 reviews.
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“Met with Alyssa today for a hearing test and consultation. She was polite and very nice. She explained everything step by step in the hearing test. After my hearing test, she thoroughly explained the test results and my options. Alyssa was professional and very informative and quite awesome. Great experience for me. Would highly recommend to anyone to visit Hearing Evaluation Services of Buffalo for their hearing needs. ”
“Dr. Alyssa is so knowledgeable about the products you offer and what will improve my hearing the best! The staf here are so friendly and make you feel so at home, and you can ask any questions at all and one of them surely have the answer! So glad that I found your group, they are the very best!”
“Claire was patient and kind. She answered all of my questions and explained everything perfectly. I am very happy. ”
“I liked the skilled audiologists, personal attention to problems. ”
“I liked everything! Most of all Claire McIntosh. ”
Clinic details
Welcome to our practice! Hearing Evaluation Services prides itself in being the largest freestanding non-profit audiology group in Western New York. We are completely committed to providing the highest quality services available. Hearing Evaluation Services believes that this is only possible by pairing highly educated staff with top of the line test equipment and advanced hearing aid technology.
Hearing Evaluation Services was founded in 1981 by audiologist, Thomas P. White. The organization was set up as a non-profit agency to best serve our patients. Our audiologists are not commissioned so you can be confident that any recommendations made by our staff are made in each patient's best interest alone. This philosophy has stood the test of time. Hearing Evaluation Services has been caring for patients since 1981 and most of our patients come by word of mouth, after hearing successful stories about us from their family and friends. We have four conveniently located offices in Western New York, one in Amherst (Snyder) on Main Street, one in Williamsville on Wehrle Drive near Transit Road, one in Tonawanda on Sheridan Drive near Parker, and one in Orchard Park on North Buffalo Street. Please contact us to discuss your individual hearing needs. We look forward to hearing from you!
Community Outreach, as one of the only free-standing, non-profit audiology practices in the country, HES is proud to partner with other outstanding organizations that help the less fortunate throughout Western New York, the country and event the world.
The listed organizations are charitable programs we either self-fund, co-sponsor or proudly support.
- Dr. Ann E. Stadelmaier Hearing Aid Fund
- Reconditioned Hearing Aid Program
- Thank-A-Vet Program
- Finger Lakes Hearing Aid Program
- Lions Club
- Quota International of Amherst
- Guatemala Mission Trips with Faith In Practice
- Smart 911
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Hearing care services
Our services include, but are not limited to:
- Adult and pediatric hearing tests
- Comprehensive hearing evaluations, otoscopy, tympanometry, acoustic reflex testing, otoacoustic emission testing, and supplemental speech-in-noise testing
- Cochlear Implants and Bone Conduction Systems
- Balance and dizziness evaluation/testing and treatments (Tonawanda location)
- Electrophysiological testing, auditory brainstem response, EcochG - electrocochleography, VEMP - vestibular evoked myogenic potential) (Tonawanda location)
- Treatment for BPPV, benign paroxysmal positional vertigo (Tonawanda location)
- Tinnitus (known as ringing in the ears) evaluations, assessment and treatment. HES has certified tinnitus specialists and is the only provider in Western and Central NY of the tinnitus treatment device called Lenire.
- Ototoxic management for patients taking medications known to increase the risk of hearing loss. Most commonly chemotherapeutic medications and the new thyroid eye disease medication called Tepezza.
- Cochlear Implants, determine candidacy identification, evaluation, referral to a CPN surgeon dedicated to hearing implants, and mapping and follow-up services. Available for individuals 12 months of age or older.
- Custom ear molds for hearing protection, swimming, musicians etc.
- Earwax removal
- Virtual appointment care
Our Hearing Aid Program:
- A complete explanation of your hearing evaluation results
- A discussion of your specific hearing difficulties and needs
- Selection of the most appropriate device for your loss and lifestyle
- Hearing aid fitting and education, a 45 day trial period with the hearing aid(s)
- Instruction regarding the care and use of hearing aids
- Testing and programming using Real Ear Measures to ensure maximum performance and audibility of speech
- Cleaning, adjustments and repair of the hearing aid as needed
- No charge follow-up visits for up to 3 years
- A 3 year manufacturer repair warranty
- Special financing for 12 months, with approved credit.
- Verification of Hearing Aids:
- Real Ear Measurements for all fittings
- Aided Testing
- Client Oriented Scale of Improvement (COSI)
Payment Options:
- Insurance
- Flex dollars can be used towards hearing devices and any custom ear mold offered
- Financing options with 0% interest for 12 months
- HES on line pay
Amenities
Free coffee
Convenient parking
Wheelchair-accessible
Service pets welcome
Hearing implants
Assistive listening devices
Pediatrics
Financing available
Telehealth services
Tinnitus
Balance testing
Remote hearing aid programming
Ear cleaning
Affiliations
We are preferred providers of the NFL Players Association’s Professional Athletes Foundation. Our goal is to bring better hearing to former professional athletes and fit them with the hearing technology they need.
We are a proud partner of HearStrong, an organization that spreads hearing loss awareness and provides hearing aids to those in need.
Clinic links
Hours of operation
Sunday | Closed |
Monday | 9 am - 12:15 pm, 1:15 - 7 pm by appointment |
Tuesday | 9 am - 12:15 pm, 1:15 - 5 pm by appointment |
Wednesday | 9 am - 12:15 pm, 1:15 - 5 pm by appointment |
Thursday | 9 am - 12:15 pm, 1:15 - 5 pm by appointment |
Friday | 9 am - 12:15 pm, 1:15 - 5 pm by appointment |
Saturday | Closed |
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We’re here to help – and THAT Is Good to Hear!
Amenities
Free coffee
Convenient parking
Wheelchair-accessible
Service pets welcome
Hearing implants
Assistive listening devices
Pediatrics
Financing available
Telehealth services
Tinnitus
Balance testing
Remote hearing aid programming
Ear cleaning
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financial aid
- Financing available for those who qualify
- Insurance accepted, please call for details