Treasure Coast Hearing Center is veteran owned and operated by Robert Ranere BC-HIS. After retiring from the US Navy in 1992 I pursued a career in the hearing health care field and became a National Board Certified Hearing Instrument Specialist in 1996.
Treasure Coast Hearing Center provides a very different journey to healthy hearing.
TCHC is a concierge office that provides our patients with personal service much like the "country doctor" of old.
I am your point of contact from your initial phone call to set up your appointment and throughout your hearing journey. As your personal hearing provider I am available to my patients 24/7, just pick up your phone and call and I'll be there to help you!
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.
Read 13 verified patient reviews for Treasure Coast Hearing Center- Stuart! Their average review score is 4.69 () from 13 reviews.
“Robert was very professional and made every step very easy. I would recommend him to anyone needing hearing aids. It has been a pleasure working with him”
June S. of Stuart, FL 05/31/2024 Review submitted online
“Robert is incredible. He is skilled in what he does he made me feel very comfortable from the get-go. When hearing aids arrived He let me know and I came right in. He spent the better part of an hour going through things with me making sure that I was comfortable taking them off, putting them back in getting them in the charger. He made sure I knew how to clean them in the morning. Robert is friendly, very energetic and complementary. I’ve had three appointments with him now and I cannot have a bad word to say about him. He’s outstanding. I will definitely recommend him to Friends and Family as they need hearing assistance. thank you Robert. You’re the bomb!”
Donna W. of Stuart, FL 05/29/2024 Review submitted online
“This was my very first experience with Robert and an hearing aid. He was beyond excellent, always putting my needs first and always available to make adjustments and give me valuable feedback on all concerns. I would highly recommend him to anyone who has hearing issues. Robert is “top shelf “, the clinic is definitely a 5.”
Raymond P. of Palm City, FL 05/02/2024 Review submitted online
“Robert was a pleasure to work with! He is very knowledgeable, patient and trustworthy. He made the whole experience so much easier than I thought it would be. The hearing aids he recommended are perfect. I am so glad I found him. If you need hearing aid advice Robert is the guy to go to. ”
LeAnn H. of Palm City, FL 04/30/2024 Review submitted online
“Robert gave me a hearing test and helped me to understand what I needed and what options I had. He is very helpful and patient explaining everything to me. I am grateful for his help ”
Peter S. of Stuart, FL 03/18/2024 Review submitted online
“Robert is so very trustworthy, knowledgeable, and genuinely dedicated to excellent service. As Robert explained at the start of my appointment, his goal is not to sell me hearing aids, but to review my needs and help me solve any hearing problems I may have. My hearing test with Robert was the most extensive test I’ve ever experienced. He
explained every step of the procedure. We reviewed the test results together and he told me I am not, a candidate for hearing aids as yet. My hearing loss is at a high octave, therefore at this stage, the available hearing aids would not give me any better hearing options. I trust Robert’s evaluation and understand all the facts and reasons behind his decision. About a year ago, I went to an other company who said I needed hearing aids and attempted to sell me a pair After listening to all their explanations and information, I felt they were not trustworthy. For that reason I did not buy. I am so happy I went with my gut instinct. Thank you Robert for your honest and excellent service ”
Ellen B. 03/13/2024 Review submitted online
“This was my 1st experience with hearing aides and if I knew that it would have gone this smoothly I would have called Robert years ago! He is truly exceptional with his expert knowledge , caring & availability at any hour. He walked me through the entire process of choosing the right hearing aids for me; the fitting appointments were so informative and helpful and his follow-up calls to make sure that I was doing good adjusting to them and that I did not have any questions or concerns going into the weekend were truly appreciated . I would highly recommend Robert to anyone thinking about getting hearing aids! I absolutely love mine and am so happy to finally be understanding conversations again.”
Michelle M. of Palm City, FL 03/06/2024 Review submitted online
“My experience with Robert was exceptional. He is knowledgeable and I can hear clearly now. He is always available. No 800 number, call him directly. I highly recommend Robert.
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Candace B. of Stuart, FL 02/29/2024 Review submitted online
“So pleased with Robert. He was so friendly, so accommodating and so very patient with mine and my wife’s many questions. The hearing aid is great and he spent time with us going over every aspect. He also followed up the next day. I would recommend Robert to anyone that needs a hearing aid and wants someone that is knowledgeable and helpful.”
John R. of Port Saint Lucie, FL 02/20/2024 Review submitted online
“Robert was Very Professional and took care of my problems right away, he helped me with both of my issues
Excellent appointment, would Highly recommend.”
Beverly B. of Jensen Beach, FL 02/20/2024 Review submitted online
“Poor customer service after the sale.
I was referred to an 800 # for help with my Hearing aides!”
LARRY S. of Palm City, FL 02/15/2024 Review submitted online
Official Response from Treasure Coast Hearing Center- Stuart:
“I agree that this is poor customer service, until we look at the complete picture.
This patient called our office on 2/13/24 at 2:00 pm for help with connecting his hearing aids to his cell phone because the phone had received an update and the aids needed to be reconnected.
Our phone call was difficult to understand because I did not have a good signal at the home I was doing a house call at, and I explained that to the caller.
I then informed the caller that I would be out of the office from Wednesday the 14th of Feb. until Monday the 19th of Feb. doing volunteer work with the local VA clinic.
I then gave the caller the customer service number for the hearing aid manufacture's bluetooth connection help line and instructed him to call them and see if they could help resolve the problem and I also told the caller that if he is not successful to call me back and I could make an appointment for the week of Feb. 19th and I would help him then.
I did not like not being able to be there for this patient, and I did not like suggesting he call customer service.
However, short of canceling my commitment with the veterans there was nothing better I could do and I did not want the patient to be without his phone for over a week.
I'll try and do better in the future.
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Received 02/27/2024
“It has been a very pleasurable experience working with Robert. This was my first experience with hearing aids and did not know what to expect. He walked me through the fitting, selection and adjustment phases and continues to be available whenever I have a question or problem. It is great to have a expert who knows what you will go through in your first experience with hearing aids! I highly recomment Robert.
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Daniel M. of Palm City, FL 12/06/2023 Review submitted online
“It was an absolute pleasure having been tested and taught how to use my hearing aids. Robert is a wealth of information and very pleasant to deal with. He answered all my questions and was willing to take my calls at any hour of the day! Thank you Robert and I would recommend your services to anyone who is in need of hearing aids. It was truly a wonderful experience and I love my hearing aids! ”
Diane C. of Palm City, FL 09/16/2023 Review submitted online
